Are You a Little Too Eager? Beware of Showing Too Much Emotion During Your Interview

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Are You Too Eager?

A standard piece of job interview advice is to show your enthusiasm – playing it too cool can make hiring managers think you don’t really want the job that much and won’t be engaged or committed. However, if the enthusiasm goes too far, it can distract from your qualifications and make hiring managers hesitant. Learn… Read more »

How to Tailor Your Resume So It Tells Your Professional Story

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How to Tailor Your Resume So It Tells Your Professional Story

Hiring managers often receive dozens (or even hundreds!) of resumes for every position they post, so it’s essential to craft a resume that is compelling enough to stand out from the rest and get a second look. You have limited space within the standard resume format, so don’t waste it just listing your previous duties… Read more »

Four Ways to Use Employee Feedback to Recruit Great Talent

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Employee Feedback in Recruiting

When you’re strategizing recruitment practices to attract top talent, your best source of information isn’t industry research or input from other hiring managers or high ranking executives; it’s your current staff. Being at the same level as the candidates you’re trying to recruit, your team’s perspective can provide valuable insight into your company’s strengths and… Read more »

Ask These Questions to Show You’re Serious about the Job

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  When hiring managers are evaluating candidates for their job openings, they generally want to hire the candidate who seems to be taking the opportunity the most seriously. It’s a waste of their time to extend a job offer to a candidate, no matter how talented, if they seem lukewarm and likely to either pass… Read more »

How To Earn Respect at Work From Your Subordinates and Peers

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Respect isn’t a given just because you reach a level of seniority. If you want to be respected, you have to put in conscious effort to show that you are worthy of it through your professional performance and how you interact with others. Take these steps to earn respect at work from your subordinates and… Read more »

Keep Your Customers Happy with Your Social Media Strategy

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Social media is often viewed as something that’s “nice to have” but without a real return on investment for businesses; however, it can actually play a pivotal role in customer acquisition and retention. Your company’s social media presence is a key opportunity for branding and to show how your customer service sets you apart from… Read more »

How to Get a Job in Customer Service Without Prior Experience

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Customer service jobs are expected to increase by 10% within the next decade, which is faster than average for all people professions, according to the Bureau of Labor Statistics (BLS). While there are customer service jobs available, if you’ve never worked in one before, you have to deal with the challenge of getting hiring managers… Read more »

Why You Should Hire a New Graduate

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As a professional with experience and accomplishments, you likely dealt with, or can at least sympathize with, the plight of recent college graduates trying to get their first jobs. And while you may think that taking chances and considering hiring a new graduate over someone more experienced is a courtesy you’re extending, it’s more than… Read more »

Ready for a Major Career Change? Consider These Three Things

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Coming to the decision to change careers can be both exciting and scary at the same time. When you have experience in a different area, it can be difficult to figure out how to get started embarking on your new career. Handle the process like any other long-term goal by being prepared and acting intentionally… Read more »

The Glass is Half Full: What to Take Away From a Failed Interview

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A failed interview can range from minor missteps to downright disasters, which can cost you an opportunity you were once excited about. You may not be able to turn back time, but you do have control over how you handle the aftermath. Beating yourself up over it or pushing it out of your mind completely… Read more »