How To Answer Job Interview Questions About Going Above and Beyond

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Job interviews are a way for hiring managers to separate the candidates who have the right resume qualifications and determine which one will be the most stellar employees. A common strategy hiring managers will use is to ask you about the times in which you did more than the standard requirements of your job in… Read more »

Will My Customer Service Job be Replaced by a Chatbot?

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Will My Customer Service Job be Replaced by a Chatbot?

The use of chatbots, or artificial intelligence or computer programs that can interact with customers online via text, is on the rise for customer service. Obviously they are more efficient than a human worker since they can work at all hours with no need for time off, but they can’t perform all customer service tasks…. Read more »

Be the Temp Everyone Wants to Hire!

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Temporary employment is becoming a mainstay in the professional world, and it brings with it flexibility that can benefit both employers and workers. If you’re pursuing temporary work, it can be challenging to apply typical workplace best practices for a short-term position. However, to build a positive reputation as a high quality temp candidate that… Read more »

Reference Checks: Just a Formality?

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Savvy applicants always choose and list their references carefully, but in end, many hiring mangers ultimately ignore these references and make their final decisions based on other criteria. Reference check omissions are especially common among short term or lower level positions, and they happen for a host of reasons. Among these reasons, they’re time-consuming and… Read more »

Bringing Out the Hacker in Your Employees

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The term “technical employee” typically refers to any employee who spends her days focused on micro-level problem solving rather than business decision making, and includes most employees engaged in design, research and development, software creation, or product inception. A chef in a restaurant is a technical employee, and so are most craftspeople and artisans. Technical… Read more »

The Secret Fears of Every Hiring Manager and How Job Seekers Can Approach These Fears

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When you walk into a job interview, chances are you’re at least a little bit nervous. This is natural. If you’re interested in the job, the stakes are high and you want to come off well. You want to communicate your qualifications clearly, and you want to seem honest and confident. But you may not… Read more »

FMLA: What Does it Cover and When Does it Start?

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The FMLA, or Family Medical Leave Act, is a set of laws administered by the U.S. Department of Labor, specifically the Employment Standards Administration’s Wage and Hour Division. As a central part of its provisions, the FMLA requires employers to provide covered, eligible employees with up to twelve weeks of job-protected, unpaid leave each year… Read more »

Haven’t Hired In A While? How to Bring a New Employee on Board

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As we’ve said time and again on this blog (because it’s true!), your most valuable form of capital is your human capital. This rule prevails regardless of your industry sector or the size of your business. Even if you’re a company made up of one person, take a moment to reflect. How useful would your… Read more »

Eliminate Low Morale At the Source!

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The low morale around your office is becoming harder and harder to ignore. At first, you overheard a few unhappy gripe sessions around the water cooler, but you could dismiss this as the grumbling of one or two chronic complainers. Then two bad apples became five. Then one of your best employees gave notice. Was… Read more »

Eliminate Low Morale At the Source!

Posted

The low morale around your office is becoming harder and harder to ignore. At first, you overheard a few unhappy gripe sessions around the water cooler, but you could dismiss this as the grumbling of one or two chronic complainers. Then two bad apples became five. Then one of your best employees gave notice. Was… Read more »