Don’t Scare off Your Potential Employer With These Interview Red Flags


RPC Company

Once you’ve intrigued hiring managers with your resume and been invited for an interview, it’s your one chance to make a positive impression and land the job. Interviewers want to avoid making the wrong decision, so they understandably may be warily examining how you act to determine if you exhibit any behaviors that could be… Read more »

5 Steps for Managing Call Centers Effectively


Call centers are vast, complex places of work, and require a high degree of organization. Because there are so many “moving parts,” even something small like shaving 30 seconds off each call makes a tremendous impact. Managing call centers isn’t easy, so here are 5 steps to help managing cell centers effectively. 1. Solid training…. Read more »