Get Your Resume Ready for 2019!

Posted

RPC Company

If you want to start your new year off with a new job, the first thing you need to tackle is your resume. Without an effective resume, all the effort you put into networking, job searching, and applying will be for nothing. Whether it’s been years since you’ve freshened up your resume, or your current… Read more »

Why Year-End is the Best Time to Start Your Job Search!

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RPC Company

If you want to jump start your job search now, you don’t have to wait until after the holidays. It’s a common misconception that job searches during the end of the year are pointless. Sure, hiring managers may be out of the office a bit more, but there’s still plenty of groundwork you can put… Read more »

It’s the Perfect Time of Year to Review Your Management Style

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RPC Company

Engagement, performance, job satisfaction, and retention are among the most crucial employee-related factors for a successful organization, and they tend to all be heavily influenced by management. How favorably employees view their managers is typically due to the management style used. Management styles widely range from authoritarian (giving strict orders and displaying maximum control) down… Read more »

How to Keep Your Workers Focused During the Holidays

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RPC Company

During the holiday season, many employees are juggling work and personal obligations, making it difficult for them to give their all. As understandable as it may be for motivation to wane a bit, there is work that still needs to be done. Fortunately, you can get your employees on task, while still respecting their work-life… Read more »

What to Do When You Start to Feel Overwhelmed at Work

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RPC Company

No matter how satisfied you are with your job on a daily basis, you may encounter times in which you feel stressed out and like there is no end in sight. It’s crucial to remember that you cannot simply ignore these feelings and use “mind over matter” to power through – eventually, you may find… Read more »

Show You’re Grateful For Your Employees’ Hard Work

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RPC Company

Your employees’ hard work each day is what keeps your call center running smoothly and your customers satisfied. And although they are being compensated for their effort, going out of your way to express your appreciation for your employees can increase morale, job satisfaction, retention, and productivity. Show you’re grateful for your employees’ hard work… Read more »

How a Recruiter Will Help You Find Your First Job

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RPC Comapny

Job searching is tough enough for seasoned professionals, but can be even more so if you’re attempting to enter the workforce for the first time. How do you get employers to give you a chance to start gaining experience when you have no work history for which they can evaluate you? Working with a recruiter… Read more »

How to Handle Rude Customers in a Call Center

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RPC Company

When customers are reaching out to your call center, they’re often at the point of inconvenience, frustration, or stress. Because of the emotionally charged nature of their specific issues, customers may end up acting rudely to your call center agents. Since occasionally unpleasant customers are par for the course in a call center, prepare your… Read more »

Don’t Let Your Job Search Be Scary!

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RPC Company

Looking for a new job can cause anxiety for many people, from the fear of change, being rejected, or just not succeeding. However, your job search doesn’t have to be scary if you empower yourself by taking the time to prepare a strategy. Take the fear out of your job search and feel more confident… Read more »

4 Questions to Ask Candidates that Show Their True Value

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RPC Company

Job interviews are intended to help you uncover a candidate’s likelihood of success, but often the standard questions don’t touch on the true value they would provide. Avoid surface level canned responses that don’t truly shed insight into their work ethic, performance, and skills by crafting your questions in a way to dig deeper. Here… Read more »