How to Incorporate Social Customer Service into Your Business

Posted

How to Incorporate Social Customer Service into Your Business

Social media isn’t just for marketing and brand awareness for companies, it’s become an important customer service tool. Consumers are increasingly using social media sites to communicate with companies – in fact, more than one-third of surveyed consumers reported preferring social media over phone or email for their customer service needs, according to the Q2… Read more »

How Much Can You Make as a Call Center Manager in Plano?

Posted

How Much Can You Make as a Call Center Manager in Plano?

The median annual salary is estimated to be $71,950 for a call center manager in Plano, Texas, according to 2016 statistics compiled by Salary.com. However, it can range from $65,000 to $87,000 or more, depending on a variety of factors. Learn more about the factors that determine how much you can make as a call… Read more »