5 Ways to Write Better Job Descriptions to Attract Better Talent

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  Job descriptions are your company’s opportunity to make a great first impression on candidates. If a job description is at all vague, difficult to read, cluttered or simply boring, top talent is likely to ignore it and not bother pursuing it. Don’t miss out on attracting qualified prospective candidates, check out these five ways… Read more »

How to Avoid Making a Bad Impression in Your Interview

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A compelling resume may get your foot in the door with hiring managers, but the interview is what plays a significant role in getting the job. Unfortunately, candidates can inadvertently harm their chances by behaving in ways that make hiring managers question their professionalism. Avoid making a bad impression in your interview with these tips…. Read more »

Every Great Manager Needs a Great Mentor – Here’s Why

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No matter what professional level one reaches, there’s always wisdom they can stand to gain from someone who has already been there. Mentoring is not just for employees starting out and trying to rise through the ranks. Managers and even CEOs benefit greatly from establishing a coaching relationship with someone who can offer insight and… Read more »

6 Signs You’re Interviewing a Top Performing Call Center Representative

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Many candidates may have previous experience working in a call center, but that doesn’t necessarily mean that they were high performers. Call center work, especially in Dallas, requires particular soft skills and personality traits, but if you interview candidates strategically by evaluating them for the right set of experience and potential, you’ll increases your chances… Read more »