Meet Business Development Manager, Alex …

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Meet Business Development Manager, Alex … Call Sign “Glitter Horse” I was and raised in DFW where my family has a rich and deeply rooted history in the restaurant and hospitality industries. I am a studied actress, musician, and dancer with a few cheesy horror films, musical theatre productions and singer/songwriter competitions under my belt…. Read more »

Still Hiring – RPC Company’s COVID-19 Response

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RPC is still hiring

At RPC Company, we know many people have been economically impacted as jobs in areas like hospitality, restaurants, and travel are lost or furloughed as part of this crisis. We want you to know we welcome you on Team RPC until things return to normal and your past employer is able to bring you back…. Read more »

Why Do Veterans Make the Best Employees?

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As veterans return from active duty and reenter the workforce, they often have to struggle with unemployment or underemployment, as their responsibilities in the military don’t necessarily appear to first glance to be relevant to many employers. However, if you don’t consider hiring veterans, you could be missing out – learn more about the traits… Read more »

How To Tackle Skills Gaps In The Workplace

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Skills gaps or the discrepancy between the current skills employees and candidates possess and what employers need for their businesses to be competitive, is a major concern for leaders across industries. 56% of employers report having a moderate to a significant skills gap, while just 6% say they have no skills gap at all, according… Read more »

It’s 2020 – It’s Time To Show Your Boss You’re Ready For A Promotion

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Bosses don’t just hand out additional responsibility as a reward – you have to take the initiative and make it clear that you have earned it. Being skilled at your current role doesn’t necessarily mean that you will succeed at a higher level. Show your boss you’re ready for a promotion with these tips: Be… Read more »

Here Are The Best Strategies To Become A Better Multitasker

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The digital age generally requires the skill of multitasking – no matter your personal preferences or opinions on its effectiveness, the demands of the modern workplace often make multitasking a necessity. So, how can you best juggle competing tasks and still produce quality work? Here are the best strategies to become a better multitasker: Identify… Read more »

Is Your Hiring Strategy Ready For 2020?

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The beginning of a new year is seen as a fresh start personally, but it also is professionally – it brings new hiring budgets, along with retirements and resignations that require finding replacements. Get your hiring off to a successful start by reevaluating what you’ve previously done and seeing if there is room for improvement… Read more »

Fall Into Good Leadership Habits

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Being an effective leader isn’t necessarily an innate trait that you either possess or you don’t – it’s a skill that can be built like any other. Whether you’re a beginner looking to establish a strong foundation or an experienced manager wanting to grow, there are best practices you can intentionally focus on developing. Finish… Read more »

3 Ways to Help an Employee Going Through a Hard Time

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Although most employees strive to conduct themselves professionally and keep their work and personal lives separate, there may be periods in which they go through hard times that make it impossible to do so. As a manager, you have the power to make the situation a bit less stressful for your employee, which along with… Read more »

Do Customers like Hearing a Call Center Script?

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Call center scripts are commonplace for a reason: They allow for consistency and efficiency while handling customer service issues. However, customer service isn’t just about time management – customers often don’t like call center scripts because it changes the very nature of the interaction and feels as impersonal as if they were talking to an… Read more »