How a Recruiter Will Help You Find Your First Job


RPC Comapny

Job searching is tough enough for seasoned professionals, but can be even more so if you’re attempting to enter the workforce for the first time. How do you get employers to give you a chance to start gaining experience when you have no work history for which they can evaluate you? Working with a recruiter… Read more »

How to Succeed In Your First Quarter of a New Job


RPC Company

Once you land the job, it’s up to you to show the hiring manager they indeed made the right decision in picking you. It’s common for workplaces to use the first 90 days as a trial period of sorts to see if you’re likely to have long-term success in the role. Succeed in your first… Read more »

It’s Time to Improve Your Call Center Efficiency!


It's Time to Improve Your Call Center Efficiency!

A highly efficient call center strikes a delicate balance of speed, quality of service and desired outcome. Even with highly motivated call center employees, it can still be challenging to keep up with the queue if processes are not set up to allow them to be as successful and productive as possible. Improve your call… Read more »

Every Great Manager Needs a Great Mentor – Here’s Why


No matter what professional level one reaches, there’s always wisdom they can stand to gain from someone who has already been there. Mentoring is not just for employees starting out and trying to rise through the ranks. Managers and even CEOs benefit greatly from establishing a coaching relationship with someone who can offer insight and… Read more »