Meet Business Development Manager, Alex …


Meet Alex, aka Glitter Horse

Meet Business Development Manager, Alex … Call Sign “Glitter Horse” I was and raised in DFW where my family has a rich and deeply rooted history in the restaurant and hospitality industries. I am a studied actress, musician, and dancer with a few cheesy horror films, musical theatre productions and singer/songwriter competitions under my belt…. Read more »

Still Hiring – RPC Company’s COVID-19 Response


RPC is still hiring

At RPC Company, we know many people have been economically impacted as jobs in areas like hospitality, restaurants, and travel are lost or furloughed as part of this crisis. We want you to know we welcome you on Team RPC until things return to normal and your past employer is able to bring you back…. Read more »

Generation Z is Entering the Workforce: How Should You Manage Them?


Millennials, or the generation born in the 1980s to the mid-1990s, are now well-established in the workplace, so it’s time to focus on the newest age group entering the workforce: Generation Z. Commonly referred to as simply Gen Z, they were born between 1997 and 2012, meaning the oldest ones are now entry-level workers. And… Read more »

3 Ways To Ensure Your Interviewer Remembers You


When you’re up for a job and competing against other candidates with similar skills and work experience, standing out to hiring managers can be a challenge, especially since you’re most likely all being asked the same questions. Prevent getting lost in the shuffle with all of the other candidates – check out these three ways… Read more »

Here Are The Best Strategies To Become A Better Multitasker


The digital age generally requires the skill of multitasking – no matter your personal preferences or opinions on its effectiveness, the demands of the modern workplace often make multitasking a necessity. So, how can you best juggle competing tasks and still produce quality work? Here are the best strategies to become a better multitasker: Identify… Read more »

Importance of Continually Training Your Call Center Staff


Training new hires is obviously a top priority, but it shouldn’t be solely reserved for the onboarding process. Ongoing training for your call center ensures your team has the knowledge and tools they need to succeed in their roles and continue to grow. Learn more about the importance of continually training your call center staff…. Read more »

The Benefits of Hiring Veterans for Your Healthcare Roles


It can be a challenge for veterans to transition into the civilian workforce, since hiring managers may not understand how their military skills are applicable. However, candidates who are veterans can be a major asset to both the public and private sectors, and especially the healthcare field. Learn more about the benefits of hiring veterans… Read more »

Are You Hiring Candidates with Phone Phobia?


As email and texting become the standard mode of communication, in and out of the workplace, many workers have developed anxiety regarding talking on the phone. Since they may be articulate in person, you may have no idea until it’s too late that they struggle or outright dislike phone conversation – and for many jobs,… Read more »

RPC Wins Best of Staffing for Third Year in a Row


RPC Best of Staffing Award

   DFW BASED RPC COMPANY WINS CLEARLYRATED’S 2019 BEST OF STAFFING® CLIENT AWARD Clients of winning agencies are 2.2 times more likely to be completely satisfied. DALLAS, TX – FEBRUARY 7, 2019 – RPC Company, a leading DFW based staffing agency specializing in admin/clerical, call center and light industrial employment, announced today that for the… Read more »

Show You’re Grateful For Your Employees’ Hard Work


RPC Company

Your employees’ hard work each day is what keeps your call center running smoothly and your customers satisfied. And although they are being compensated for their effort, going out of your way to express your appreciation for your employees can increase morale, job satisfaction, retention, and productivity. Show you’re grateful for your employees’ hard work… Read more »