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RPC Company Customer Service Week

When you are communicating over the phone, you don’t have facial expressions or body language to set the tone, so it’s necessary to take extra measures to ensure you are coming across as pleasant as possible. It may seem strange but talking on the phone is actually a professional skill that needs to be sharpened… Read more »

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RPC Company

Confidence is key when making a positive impression on hiring managers during job interviews. After all, if you don’t appear to believe in your own abilities, why should they take a chance on hiring you for the job? However, projecting confidence can backfire if you take it too far and end up appearing arrogant –… Read more »

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RPC Company

The work environment of a call center can get a bit stressful or tedious at times, so in order to keep your team engaged, you may have to take steps to revitalize the daily grind. Introducing a friendly competition may help spark the motivation and interest of your call center agents and get them to… Read more »

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RPC Company

If you consistently make progress in your job search, but it comes to an abrupt halt after the interview, it may be worth some reflection. Interviewing is like any other professional skill, which can be improved with dedication and practice. The first step to improving your job interviewing skills is to narrow down the areas… Read more »

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RPC Company

A “job hopper”, or a candidate with a history of jobs with short durations, is often automatically seen as a red flag. However, this notion may not entirely be accurate. Although some “job hoppers” may be unreliable or unprofessional, many others switch jobs often for positive reasons, which could actually be beneficial to your organization…. Read more »

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RPC Company

Implementing a targeted recruitment strategy generally will result in having multiple candidates who are qualified and all-around great choices. When you don’t have a clear front-runner, it’s necessary to develop an objective set of criteria to evaluate between two equally qualified candidates. Avoid making subjective judgment calls and determine how to decide between two candidates… Read more »

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RPC Company

Determining what you’re passionate about is a great way to narrow down the career possibilities that would be the best fit for you. If you are passionate about helping people, customer service may be a prime choice for you because you will get the opportunity to alleviate stress and frustration for a wide range of… Read more »

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RPC Company

When you’re job searching, you likely put your best efforts into presenting yourself in a professional manner in your resume and other application materials. However, hiring managers often want to view a more in-depth impression of you, and may turn to your social media accounts to get a sense of what type of person/employee you… Read more »

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RPC Company

Financial mishaps, whether unavoidable or because of bad decision-making, do have the potential to create more widespread stress by potentially impacting your ability to land a job to help you get your finances on the right track. Hiring managers may review candidates’ credit reports as a pre-employment screening to help them make hiring decisions. Fortunately,… Read more »

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We have over 50 positions we are hiring for in the DFW area in the following skill sets. If you are currently seeking a new position please come register with us! We are taking walk ins Thursday, June 21 through Friday, June 22 from 9:00am – 3pm only! CNC Machinist (mill and lathe) Mechanical Assemblers… Read more »