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When you’re just starting a job, it can take awhile to truly understand the culture there. But once you’ve gotten over your new job jitters and still don’t feel like you’re fitting in, it can make you lose confidence and question if you’re at the right place. Approach the issue with an objective mindset to… Read more »

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In the customer service field, nothing is more important than effective communication. When you’re managing a call center, communication can have its challenges since there are no visual cues to guide the conversation. Ensure your call center is providing the best service possible – check out these four better ways you can communicate with your… Read more »

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Employees who are happy with their jobs are among the key factors to a company’s success. Having an attitude that their paychecks should be incentive enough to work hard simply isn’t realistic when dealing with actual individual people. Unhappy employees may struggle with the motivation needed to go above and beyond and truly care about… Read more »

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Even if you put forth significant effort, you may not be as successful at accomplishing your career goals if they are not developed strategically. A well-established method for effectively setting goals is known as SMART – Specific, Measurable, Attainable, Relevant, Timely. Learn more about how to set career SMART goals: Specific Overly vague goals are… Read more »

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The most successful companies with the highest morale tend to have one major factor in common: a strong workplace culture. Investing resources into building or improving workplace culture can pay off greatly in real measurable ways that affect the company’s bottom line. Learn more about why a strong workplace culture is more important than ever:… Read more »

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Even the most qualified candidates may hurt their chances of landing jobs without realizing it. Job searching is a skill like any other that requires research and practice to hone. Ensure your effort pays off by avoiding common job search mistakes – here are four bad job searching habits you need to break today: Not… Read more »

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RPC Best of Staffing Award

   DFW BASED RPC COMPANY WINS CLEARLYRATED’S 2019 BEST OF STAFFING® CLIENT AWARD Clients of winning agencies are 2.2 times more likely to be completely satisfied. DALLAS, TX – FEBRUARY 7, 2019 – RPC Company, a leading DFW based staffing agency specializing in admin/clerical, call center and light industrial employment, announced today that for the… Read more »

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The employment market is constantly changing, and for your organization to remain competitive with attracting and retaining top talent, it’s crucial to keep on top of projected trends as you determine your strategic initiatives. Prepare to make 2019 a success! Check out these five employment trends you’ll see this year: Continued Low Unemployment Rates 2019… Read more »

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Once you’ve finally made it to the point in your job search progress where your hard work is paying off and interview offers are coming your way, the pressure is on. You can alleviate some of your pre-interview jitters by being as prepared as possible and feeling more in control. Ace your interview by reviewing… Read more »

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When you make a hiring decision and extend an offer to your top candidate, there is always the chance they are fielding multiple offers and may decline yours. However, if it becomes a pattern, it may be time to take a look at your recruitment process and see if there are areas that could be… Read more »