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RPC Comapny

Job searching is tough enough for seasoned professionals, but can be even more so if you’re attempting to enter the workforce for the first time. How do you get employers to give you a chance to start gaining experience when you have no work history for which they can evaluate you? Working with a recruiter… Read more »

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RPC Company

When customers are reaching out to your call center, they’re often at the point of inconvenience, frustration, or stress. Because of the emotionally charged nature of their specific issues, customers may end up acting rudely to your call center agents. Since occasionally unpleasant customers are par for the course in a call center, prepare your… Read more »

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RPC Company

Looking for a new job can cause anxiety for many people, from the fear of change, being rejected, or just not succeeding. However, your job search doesn’t have to be scary if you empower yourself by taking the time to prepare a strategy. Take the fear out of your job search and feel more confident… Read more »

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RPC Company

Job interviews are intended to help you uncover a candidate’s likelihood of success, but often the standard questions don’t touch on the true value they would provide. Avoid surface level canned responses that don’t truly shed insight into their work ethic, performance, and skills by crafting your questions in a way to dig deeper. Here… Read more »

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RPC Company

Branding is a term used in marketing, and refers to the practice of strategically highlighting what makes a company, product, or service different from its competitors. However, branding isn’t just for businesses – it can be utilized for your job search and other career goals. Building a strong personal brand means determining what makes you… Read more »

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RPC Company

Creativity is often thought of as something that strikes at random, but you can actually take practical steps to increase the likelihood of these “lightbulb moments” and make it more routine. People who consistently have good ideas aren’t necessarily creative geniuses, but rather professionals who know what steps to take to be in the right… Read more »

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RPC Company

Job interviews can make even the most experienced professionals anxious to the point of being fearful. Since interviewing is an integral part of the hiring process, not taking steps to deal with the fear of it can hold you back from presenting yourself in a confident manner and landing the job. Fortunately, being comfortable interviewing… Read more »

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RPC Company

Fall may just be approaching, but don’t make the mistake of thinking you have a lot of time before you have to start thinking about holiday seasonal staffing. Seasonal workers are in-demand, and the top prospects may be committed elsewhere if you wait too long to start recruiting. Get a head start on staffing for… Read more »

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How to Find a Job Through Networking Even When You're Too Busy to Network

Whether you have a job or you’re spending all your time applying, it can be challenging to make time to network on top of everything else. Networking is the activity that is often the first to go when you’re overwhelmed with other obligations or goals, but it is often the most influential in finding a… Read more »

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RPC Company

There is often a major discrepancy between the rules in your call center’s official policy, and how things are actually done day-to-day. These unspoken rules can be confusing and frustrating for employees who want to know what’s expected of them but feel like they have to guess or look for clues on how to behave…. Read more »