How To Tackle Skills Gaps In The Workplace

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Skills gaps or the discrepancy between the current skills employees and candidates possess and what employers need for their businesses to be competitive, is a major concern for leaders across industries. 56% of employers report having a moderate to significant skills gap, while just 6% say they have no skills gap at all, according to… Read more »

Tips To Promote Health and Wellness This Year

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Prioritizing the health and wellness of your employees has many benefits for your organization, including reduced absenteeism, lowered healthcare costs, increased productivity, and improved morale. However, even the best-intentioned health and wellness plan may not necessarily be effective for your employees. Check out these tips to promote health and wellness this year: Support Health Through… Read more »

Use These Questions To Wrap Up An Interview

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Interviewing candidates should be a strategic process from start to finish. Closing an interview tends just to be a matter of asking the candidate if they have any questions and then moving on. However, you could be missing out on the valuable opportunity to evaluate their qualifications further and gauge their continued interest if you… Read more »

Is Your Hiring Strategy Ready For 2020?

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The beginning of a new year is seen as a fresh start personally, but it also is professionally – it brings new hiring budgets, along with retirements and resignations that require finding replacements. Get your hiring off to a successful start by reevaluating what you’ve previously done and seeing if there is room for improvement… Read more »

Benefits of Allowing Your Team To Take Breaks During The Day

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When you have a workload that shows no signs of slowing down, it seems logical that the best way to tackle it is to work harder and longer, but that method is likely to backfire. Scheduling in regular breaks can make your team better equipped to succeed. Learn more about the benefits of allowing your… Read more »

6 Ways To Show Appreciation For Your Team

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Employees who feel appreciated by their bosses are more likely to be engaged with their work, and therefore, more productive, have more positive attitudes and are less likely to leave. Showing appreciation doesn’t have to be costly to be effective. Check out these six ways to show appreciation for your team:

How to Promote Team Bonding When Your Employees Are on the Phones All Day

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Work Where Your Friends Work

When a staff of employees organically develops into a team, it is greatly beneficial to overall morale. It also boosts productivity – when an employee feels like a valued team member, they are more motivated to work harder and not let the team down. When you’re managing a call center, however, coming together as a… Read more »

So You Made a Bad Hire…Now What?

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5 People You Should Never Use as a Reference

New employees require a learning curve and time to get acclimated, but if it’s become apparent that your new hire has issues beyond the standard adjustment period, you need to tackle the situation head-on. The longer you wait to deal with a bad hire, the worse the outcome will be, including morale for the rest… Read more »

Fall Into Good Leadership Habits

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Being an effective leader isn’t necessarily an innate trait that you either possess or you don’t – it’s a skill that can be built like any other. Whether you’re a beginner looking to establish a strong foundation or an experienced manager wanting to grow, there are best practices you can intentionally focus on developing. Finish… Read more »

3 Ways to Help an Employee Going Through a Hard Time

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Although most employees strive to conduct themselves professionally and keep their work and personal lives separate, there may be periods in which they go through hard times that make it impossible to do so. As a manager, you have the power to make the situation a bit less stressful for your employee, which along with… Read more »