6 Benefits of Flexible Staffing During Times of Uncertainty

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No matter how fiscally responsible and prepared companies try to be, there are always going to be economic conditions that are completely unexpected – as the COVID-19 pandemic clearly demonstrated with its overnight upheaval of businesses across industries. To weather the storm, consider being more flexible with your staffing and utilizing temporary employees from a… Read more »

Here’s How a Staffing Agency Can Help You Find Top Talent

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Hiring is such a time-consuming process and can often end up with a less than ideal outcome despite your effort. Working with a staffing agency allows you to delegate hiring, and save money, time, and stress – all while landing you qualified candidates. Learn more about how a staffing agency can help you find top… Read more »

6 Benefits of Hiring Bilingual Customer Service Representatives

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Nearly 67 million U.S. residents speak a language other than English at home, according to the Center for Immigration Studies. If your company only has English speakers on staff, you could be missing out on the opportunity to more effectively serve a major population. Learn more about the benefits of hiring bilingual customer service representatives:   1…. Read more »

Can a Staffing Agency Help Me Create a Stronger Team?

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Hiring employees is time-consuming to tackle on top of your regular workload. Unless you do it often, it can be challenging to know how to evaluate candidates’ likelihood of long term success and avoid making bad hires. Working with a staffing agency and delegating your hiring needs may be the ideal solution. Learn more about… Read more »

National Safety Month: 10 Workplace Safety Guidelines All Employers Need to Follow

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June is National Safety Month, observed annually to raise awareness of accident prevention. According to the National Safety Council, the top five causes of workplace deaths are: motor vehicle crashes, acts of violence, slips, trips and falls, contact with equipment or objects, and hazardous exposure. Protect your employees from preventable injuries or even death – check out these 10… Read more »

10 Best Practices to Successfully Lead a Call Center Team

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The call center environment is challenging to work in, but especially to manage. You have to train and motivate employees to perform in a hectic setting, under significant pressure – and often with the added complications of upset customers or difficult troubleshooting. Lead your call center team successfully by following these best practices:    1…. Read more »

What is Leadership Style is Most Effective for Employees?

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The success of an organization tends to be directly related to its leadership. Even the most talented and experienced workers will not be able to flourish and perform to their potential under a leader who doesn’t know how to get the most of their employees. Learn more about what leadership style is most effective for… Read more »

Retain Your Best People by Making Work Fun 

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Top talent knows they have options, so they are unlikely to stay at an employer if their job satisfaction declines. A major factor in job satisfaction is the workplace culture – if the everyday work environment is a positive place to be, employees will think twice before wanting to leave. Learn more about how you… Read more »

What is an Inclusive Workforce and How Could Your Company Benefit From It? 

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Diversity is increasingly a core organizational value, and the key to achieving it is ensuring your company is prioritizing inclusivity. Many organizations end up not being able to effectively recruit or retain a diverse team because of unintentionally creating barriers that keep a wider range of demographics from feeling comfortable or able to succeed. Learn… Read more »

Take These Steps to Become a Better Manager

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Progressing up the career ladder generally upward requires moving from being a contributor to supervising a team of employees as direct reports. However, having years of experience in an industry or specialized technical expertise doesn’t mean you will automatically know how to manage people – it’s a completely new skill. But like any other skill,… Read more »