National Safety Month: 10 Workplace Safety Guidelines All Employers Need to Follow

Posted

June is National Safety Month, observed annually to raise awareness of accident prevention. According to the National Safety Council, the top five causes of workplace deaths are: motor vehicle crashes, acts of violence, slips, trips and falls, contact with equipment or objects, and hazardous exposure. Protect your employees from preventable injuries or even death – check out these 10… Read more »

10 Best Practices to Successfully Lead a Call Center Team

Posted

The call center environment is challenging to work in, but especially to manage. You have to train and motivate employees to perform in a hectic setting, under significant pressure – and often with the added complications of upset customers or difficult troubleshooting. Lead your call center team successfully by following these best practices:    1…. Read more »

What is Leadership Style is Most Effective for Employees?

Posted

The success of an organization tends to be directly related to its leadership. Even the most talented and experienced workers will not be able to flourish and perform to their potential under a leader who doesn’t know how to get the most of their employees. Learn more about what leadership style is most effective for… Read more »

Retain Your Best People by Making Work Fun 

Posted

Top talent knows they have options, so they are unlikely to stay at an employer if their job satisfaction declines. A major factor in job satisfaction is the workplace culture – if the everyday work environment is a positive place to be, employees will think twice before wanting to leave. Learn more about how you… Read more »

What is an Inclusive Workforce and How Could Your Company Benefit From It? 

Posted

Diversity is increasingly a core organizational value, and the key to achieving it is ensuring your company is prioritizing inclusivity. Many organizations end up not being able to effectively recruit or retain a diverse team because of unintentionally creating barriers that keep a wider range of demographics from feeling comfortable or able to succeed. Learn… Read more »

Take These Steps to Become a Better Manager

Posted

Progressing up the career ladder generally upward requires moving from being a contributor to supervising a team of employees as direct reports. However, having years of experience in an industry or specialized technical expertise doesn’t mean you will automatically know how to manage people – it’s a completely new skill. But like any other skill,… Read more »

Generation Z is Entering the Workforce: How Should You Manage Them?

Posted

Millennials, or the generation born in the 1980s to the mid-1990s, are now well-established in the workplace, so it’s time to focus on the newest age group entering the workforce: Generation Z. Commonly referred to as simply Gen Z, they were born between 1997 and 2012, meaning the oldest ones are now entry-level workers. And… Read more »

7 Soft Skills Every Leader Should Have

Posted

Business expertise and strategy is crucial to being a successful leader, but soft skills are just as important. Soft skills are the personal traits that contribute to working well with others and being an asset to an organization, but which are most important for leadership? Learn more about the seven soft skills every leader should… Read more »

Why Do Veterans Make the Best Employees?

Posted

As veterans return from active duty and reenter the workforce, they often have to struggle with unemployment or underemployment, as their responsibilities in the military don’t necessarily appear to first glance to be relevant to many employers. However, if you don’t consider hiring veterans, you could be missing out – learn more about the traits… Read more »

How To Tackle Skills Gaps In The Workplace

Posted

Skills gaps or the discrepancy between the current skills employees and candidates possess and what employers need for their businesses to be competitive, is a major concern for leaders across industries. 56% of employers report having a moderate to a significant skills gap, while just 6% say they have no skills gap at all, according… Read more »